Privacy Policy - InnereSource

Privacy Policy (GDPR Compliant)

Last Updated: October 2025

Your privacy is important to **Pavandeep Saras-Shakti, trading as InnereSource.** We are committed to safeguarding the privacy of our website visitors; this privacy statement sets out how we will treat your personal information and complies with the **UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.**

Personal Data Collection

Pavandeep Saras-Shakti, trading as InnereSource may collect, store and use the following kinds of personal information:

Information about your computer and about your visits to and use of this websites (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through this website, and similar information);
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
**Sensitive Personal Data** relating to your health, emotional well-being, and personal history provided through our client application/consultation forms, session preparation questionnaires, and private session notes. We process this sensitive data strictly to provide you with a tailored bespoke healing service, based on your **explicit consent.**
Information that you provide to us for the purpose of registering with us;
Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and
Any other information that you choose to send to us.

Lawful Basis for Processing

We only process your personal data when we have a legal basis to do so under GDPR. The primary legal bases we rely on are:

**Contractual Necessity:** Processing is required to enter into or fulfill a contract with you (e.g., processing payment, delivering the service).
**Consent:** Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to the newsletter).
**Explicit Consent (for Sensitive Data):** Where you provide data concerning your health or well-being through application forms, we process this only on the basis of your **explicit consent** to deliver the requested bespoke healing services (as this is a special category of data).

Disclosures and Sharing of Data

We will treat all personal information as strictly confidential. We may disclose your data to the following third parties, **but only insofar as is strictly necessary** to carry out our professional services:

**Service Providers & Suppliers:** We use third-party tools to manage our business, such as secure payment processors, scheduling software, and email providers.
**Legal Obligation:** We will disclose your information where we are required to do so by law.

Crucially, your sensitive health and well-being data (as defined above) will NEVER be shared with any third party, except where required by law or where you have provided us with explicit written consent.

Your GDPR Rights

Under GDPR, you have the following rights over your personal data:

**Right of Access** (get a copy of their data).
**Right to Rectification** (correct inaccurate data).
**Right to Erasure** (have their data deleted/Right to be Forgotten).
**Right to Restrict Processing.**
**Right to Data Portability.**
**Right to Object** to processing.
**Right to Withdraw Consent** (for marketing).

Contact Us (Data Controller)

The **Data Controller** responsible for your personal data is **Pavandeep Saras-Shakti, trading as InnereSource.**

If you have any questions about this privacy statement or our treatment of your personal information, please write to us by email to **[email protected]** or by post to **124 City Road, London. UK, EC1V 2NX.**

Terms & Conditions

Last Updated: October 2025

Introduction

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which govern our relationship with you. The term ‘we’ means **Pavandeep Saras-Shakti, trading as InnereSource,** the owner of the website.

Terms of Service, Payment, and Cancellation

**Service Scope:** These Terms and Conditions govern the sale of all one-on-one sessions, healing packages, and group programs ("Services"). By booking or purchasing any Service, you agree to be bound by these specific terms.
**Investment and Payment:** All payments for sessions or packages are due at least **24 hours prior** to the scheduled session. Late payments (more than 7 days past the due date) may be subject to a late fee as detailed in the separate Client Agreement.
**Rescheduling and Cancellations:** All terms relating to session rescheduling, cancellation fees, and refunds are governed by the separate, full **InnereSource Refund and Cancellation Policy** which is incorporated into these Terms by reference. You acknowledge that cancellations with less than **24 hours' notice, or no-shows, will result in the forfeiture of the full session fee.**
**Client Responsibility:** You acknowledge that your participation in the Services is voluntary, and you are solely responsible for your physical, mental, and emotional well-being throughout our work together.

Limitations and Exclusions of Liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website.

**Pavandeep Saras-Shakti, trading as InnereSource,** and its employees will not be liable for any loss or damage of any nature whether arising directly or indirectly from the use of or reliance on information obtained from this website.
We will not be liable for any consequential, indirect or special loss or damage and will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.

Jurisdiction and Governing Law

These terms and conditions shall be governed by and construed in accordance with English law. Any dispute, claim or matter arising out of, or relating to, these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

Disclaimer

Last Updated: October 2025

Introduction

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. **Pavandeep Saras-Shakti, trading as InnereSource,** makes no representations or warranties in relation to the information on this website.

Somatic and Spiritual Healing Disclaimer (CRITICAL)

**No Medical Advice:** The information provided on this website, and the services offered, are for educational, coaching, and spiritual exploration purposes only. They are **not a substitute for professional medical, psychological, or psychiatric diagnosis or treatment.** Always seek the advice of your physician or qualified mental health provider with any questions you may have regarding a medical condition.
**Assumption of Risk:** By engaging with InnereSource, you acknowledge that you are voluntarily participating in a somatic and spiritual healing process that may involve deep emotional or psychological content.
You agree that you are solely responsible for your emotional well-being, life choices, and the outcomes you experience as a result of our work.

Liability

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website.

Pavandeep Saras-Shakti, trading as InnereSource, and its employees will not be liable for any loss or damage of any nature whether arising directly or indirectly from the use of or reliance on information obtained from this website.